Akeneo
All Systems Operational
Serenity Operational
90 days ago
99.99 % uptime
Today
Growth Edition Operational
90 days ago
99.99 % uptime
Today
Supplier Data Manager Operational
90 days ago
99.61 % uptime
Today
Shared Catalogs Operational
90 days ago
100.0 % uptime
Today
Flexibility Operational
90 days ago
100.0 % uptime
Today
Akeneo AppStore Operational
90 days ago
99.97 % uptime
Today
Akeneo App for BigCommerce Operational
90 days ago
100.0 % uptime
Today
Akeneo App for Shopify Operational
90 days ago
100.0 % uptime
Today
Onboarder Operational
90 days ago
100.0 % uptime
Today
Akeneo GraphQL API Operational
90 days ago
100.0 % uptime
Today
Event Platform ? Operational
90 days ago
100.0 % uptime
Today
Portal ? Operational
90 days ago
100.0 % uptime
Today
Akeneo Connect SSO ? Operational
90 days ago
100.0 % uptime
Today
Partner Directory ? Operational
90 days ago
100.0 % uptime
Today
Payment Gateway ? Operational
90 days ago
100.0 % uptime
Today
Third Party Services Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Google Cloud DNS Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Mailgun Outbound Delivery Operational
Atlassian Helpdesk ? Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Cloud Filestore Operational
mailgun SMTP Operational
Google Cloud Platform Google Cloud SQL Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We would like to inform you of an upcoming scheduled maintenance on February 19th.

During this period, there may be intermittent downtime across some of our instances. Specifically, Flex Instances in European regions may experience potential downtime. The concerned regions are:
- europe-west2
- europe-west3
- europe-west4

Please ensure that any critical operations requiring the PIM system are completed before the maintenance window or postponed until after the maintenance is completed. If you have scheduled jobs or automated tasks that rely on the PIM system, we recommend adjusting these schedules accordingly.

Thank you for your patience and understanding.

Posted on Jan 10, 2025 - 17:23 CET
We would like to inform you of an upcoming scheduled maintenance on February 19th, 9:00 PM (UTC).
This maintenance will include a brief downtime period, during which Akeneo PIM will be temporarily unavailable.

Please complete any critical operations involving Akeneo PIM before the maintenance begins.
If you have scheduled jobs or automated tasks dependent on the system, we recommend rescheduling them accordingly.

Thank you for your patience and understanding.

Posted on Jan 14, 2025 - 11:02 CET
Past Incidents
Feb 16, 2025

No incidents reported today.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025
Completed - The scheduled maintenance has been completed.
Feb 13, 09:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 08:01 CET
Scheduled - We would like to inform you of an upcoming scheduled maintenance on February 13th, 7:00 AM (UTC).
This maintenance will include a brief downtime period, during which Akeneo PIM will be temporarily unavailable.

Please complete any critical operations involving Akeneo PIM before the maintenance begins.
If you have scheduled jobs or automated tasks dependent on the system, we recommend rescheduling them accordingly.

Thank you for your patience and understanding.

Jan 14, 11:02 CET
Completed - The scheduled maintenance has been completed.
Feb 13, 08:41 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 08:00 CET
Scheduled - The SSO connect.akeneo.com will be interrupted for a Keycloak update. You will not be able to login to the Portal, The Akademy and the App store front-end.

Sorry for the inconvenience.

Feb 12, 16:03 CET
Feb 12, 2025
Completed - The scheduled maintenance has been completed.
Feb 12, 21:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 18:00 CET
Scheduled - We would like to inform you of an upcoming scheduled maintenance on February 12th.

During this period, there may be intermittent downtime across some of our instances. Specifically, Flex Instances in European regions may experience potential downtime. The concerned region is europe-west1.

Please ensure that any critical operations requiring the PIM system are completed before the maintenance window or postponed until after the maintenance is completed. If you have scheduled jobs or automated tasks that rely on the PIM system, we recommend adjusting these schedules accordingly.

Thank you for your patience and understanding.

Jan 10, 14:39 CET
Completed - The scheduled maintenance has been completed.
Feb 12, 17:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 16:00 CET
Scheduled - We would like to inform you of an upcoming scheduled maintenance on February 12th, 3:00 PM (UTC).
This maintenance will include a brief downtime period, during which Akeneo PIM will be temporarily unavailable.

Please complete any critical operations involving Akeneo PIM before the maintenance begins.
If you have scheduled jobs or automated tasks dependent on the system, we recommend rescheduling them accordingly.

Thank you for your patience and understanding.

Jan 14, 11:01 CET
Completed - The scheduled maintenance has been completed.
Feb 12, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 09:00 CET
Scheduled - We would like to inform you of an upcoming scheduled maintenance on February 12th.

During this period, there may be intermittent downtime across some of our instances. Specifically, Flex Instances in European regions may experience potential downtime. The concerned region is us-central1.

Please ensure that any critical operations requiring the PIM system are completed before the maintenance window or postponed until after the maintenance is completed. If you have scheduled jobs or automated tasks that rely on the PIM system, we recommend adjusting these schedules accordingly.

Thank you for your patience and understanding.

Jan 10, 14:52 CET
Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025
Resolved - The Event Platform encountered a partial outage between 2:15 pm and 3:15 pm, which may have led to some loss in Events delivery to all subscribers.
Feb 4, 14:00 CET
Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.