Update - Upgrade for United Kingdom is Done!
PIM is fully operational for all tenants, all regions.
Next upgrade is scheduled on June 16th 8am UTC, for the second and last part of Americas region. During this operation, PIM platform will remain fully operational for all other regions, and also for all already upgraded Americas PIM instances.
Jun 11, 2026 - 20:39 CEST
Update - Upgrade for United Kingdom is starting.
During this operation, PIM platform will remain fully operational for all other regions.
Jun 11, 2026 - 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 2026 - 10:00 CEST
Scheduled -
We would like to inform you about an upcoming infrastructure maintenance during which we will be upgrading your Akeneo PIM instance to a new, improved database environment. This is part of our ongoing commitment to providing you with a reliable, performant, and secure platform.
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Maintenance schedule
This operation, distinct from June 3rd-4th one (https://status.akeneo.com/incidents/qsqblqb0pyhg), will be scheduled progressively depending on the regions:
- Americas: June 11th, 16th 8:00 AM UTC. The whole operation will be led in two steps. Your PIM instance will be operated only on one out of the two dates. The exact date for your PIM instance will be shared through an email sent next Wednesday to our main contact in your organization.
- United Kingdom: June 11th, 6:00 PM UTC
- Germany: June 17th, 18th, 6:00 PM UTC. The whole operation will be led in two steps. Your PIM instance will be operated only on one out of the two dates. The exact date for your PIM instance will be shared through an email sent next Wednesday to our main contact in your organization.
- Continental Europe except Germany: June 23rd, 24th, 25th, 6:00 PM UTC. The whole operation will be led in three steps. Your PIM instance will be operated only on one out of the three dates. The exact date for your PIM instance will be shared through an email sent next Wednesday to our main contact in your organization.
- APAC: not impacted by this operation.
The whole process is expected to last at most 2 hours for each operation date. For each operated instance, this maintenance will include a few minutes of downtime, during which Akeneo PIM will be temporarily unavailable. Outside of the above timings, Akeneo PIM will be fully operational.
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Recommendations
Please complete any critical operations involving Akeneo PIM before the maintenance begins.
If you have scheduled jobs or automated tasks dependent on the system, we recommend rescheduling them accordingly.
π Your data is in safe hands
We want to reassure you that your data integrity is our top priority. The migration process follows strict safety protocols, including full backups prior to any operation. Our engineering team will be monitoring the process throughout and is fully prepared to ensure a seamless transition.
Thank you for your patience and understanding.
Jun 11, 2026 10:00 - Jun 25, 2026 22:00 CEST