Akeneo

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Serenity Operational
90 days ago
100.0 % uptime
Today
Growth Edition Operational
90 days ago
100.0 % uptime
Today
Supplier Data Manager Operational
90 days ago
99.65 % uptime
Today
Shared Catalogs Operational
90 days ago
100.0 % uptime
Today
Flexibility Operational
90 days ago
100.0 % uptime
Today
Akeneo AppStore Operational
90 days ago
100.0 % uptime
Today
Akeneo App for BigCommerce Operational
90 days ago
99.93 % uptime
Today
Akeneo App for Shopify Operational
90 days ago
99.93 % uptime
Today
Onboarder Operational
90 days ago
100.0 % uptime
Today
Akeneo GraphQL API Operational
90 days ago
100.0 % uptime
Today
Event Platform ? Operational
90 days ago
100.0 % uptime
Today
Portal ? Operational
90 days ago
100.0 % uptime
Today
Akeneo Connect SSO ? Operational
90 days ago
100.0 % uptime
Today
Partner Directory ? Operational
90 days ago
100.0 % uptime
Today
Payment Gateway ? Operational
90 days ago
100.0 % uptime
Today
Third Party Services Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Google Cloud DNS Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Mailgun Outbound Delivery Operational
Atlassian Helpdesk ? Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Cloud Filestore Operational
mailgun SMTP Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google BigQuery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Pim SaaS - Scheduled maintenance for Americas May 22, 2025 08:00-10:00 CEST

We would like to inform you of an upcoming scheduled maintenance on May 22nd, 6:00 AM (UTC).
This maintenance will include a brief downtime period, during which Akeneo PIM will be temporarily unavailable.

Please complete any critical operations involving Akeneo PIM before the maintenance begins.
If you have scheduled jobs or automated tasks dependent on the system, we recommend rescheduling them accordingly.

Thank you for your patience and understanding.
Posted on May 02, 2025 - 17:38 CEST

Pim SaaS - Scheduled maintenance for Europe and UK May 22, 2025 22:00 - May 23, 2025 00:00 CEST

We would like to inform you of an upcoming scheduled maintenance on May 22nd, 8:00 PM (UTC).
This maintenance will include a brief downtime period, during which Akeneo PIM will be temporarily unavailable.

Please complete any critical operations involving Akeneo PIM before the maintenance begins.
If you have scheduled jobs or automated tasks dependent on the system, we recommend rescheduling them accordingly.

Thank you for your patience and understanding.
Posted on May 02, 2025 - 17:38 CEST
May 21, 2025
Pim SaaS - Scheduled maintenance for Asia and Australia
Completed - The scheduled maintenance has been completed.
May 21, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 16:00 CEST
Scheduled - We would like to inform you of an upcoming scheduled maintenance on May 21st, 2:00 PM (UTC).
This maintenance will include a brief downtime period, during which Akeneo PIM will be temporarily unavailable.

Please complete any critical operations involving Akeneo PIM before the maintenance begins.
If you have scheduled jobs or automated tasks dependent on the system, we recommend rescheduling them accordingly.

Thank you for your patience and understanding.
May 2, 17:38 CEST
May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025
Network Errors on Google Cloud Platform Impacting Akeneo BigCommerce and Shopify Apps
Resolved - The incident has been resolved, and the scheduled differential product synchronization has been relaunched on all impacted apps.
May 7, 12:00 CEST
Monitoring - The incident has been mitigated by Google Cloud Platform, all apps are now accessible. We are monitoring the status of our services before closing this issue.
May 7, 11:40 CEST
Identified - We are currently investigating network errors on Google Cloud Platform (GCP) impacting our Akeneo BigCommerce and Shopify Apps. All environments and customers are affected.

We are working with GCP to identify potential mitigations. Further updates will be provided as they become available. We apologize for any inconvenience this may cause.
May 7, 10:41 CEST
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