Intermittent Data Retrieval

Incident Report for Akeneo

Resolved

The incident has been resolved.
Posted Nov 10, 2025 - 18:56 CET

Monitoring

A mitigation has been implemented and we are monitoring the results.
Posted Nov 10, 2025 - 17:55 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 10, 2025 - 17:26 CET

Investigating

We are currently investigating an issue that's affecting the display of data in the PIM without data loss, it's impacting our customers in Europe-west-3 (Germany).
Posted Nov 10, 2025 - 17:04 CET
This incident affected: Serenity.
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