Akeneo

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Serenity Operational
90 days ago
99.85 % uptime
Today
Growth Edition Operational
90 days ago
99.85 % uptime
Today
Supplier Data Manager Operational
90 days ago
99.94 % uptime
Today
Shared Catalogs Operational
90 days ago
99.75 % uptime
Today
Flexibility Operational
90 days ago
100.0 % uptime
Today
Akeneo AppStore Operational
90 days ago
100.0 % uptime
Today
Akeneo App for BigCommerce Operational
90 days ago
100.0 % uptime
Today
Akeneo App for Shopify Operational
90 days ago
100.0 % uptime
Today
Onboarder Operational
90 days ago
100.0 % uptime
Today
Akeneo GraphQL API Operational
90 days ago
100.0 % uptime
Today
Event Platform ? Operational
90 days ago
95.39 % uptime
Today
AI Configurations ? Operational
90 days ago
100.0 % uptime
Today
Portal ? Operational
90 days ago
99.93 % uptime
Today
Akeneo Connect SSO ? Operational
90 days ago
100.0 % uptime
Today
Partner Directory ? Operational
90 days ago
100.0 % uptime
Today
Payment Gateway ? Operational
90 days ago
100.0 % uptime
Today
Third Party Services Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Google Cloud DNS Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Mailgun Outbound Delivery Operational
Atlassian Helpdesk ? Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Cloud Filestore Operational
mailgun SMTP Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google BigQuery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Pim SaaS - Scheduled maintenance for Asia and Australia Oct 21, 2025 15:00-17:00 CEST

We would like to inform you of an upcoming scheduled maintenance on October 21st, 1:00 PM (UTC).
This maintenance will include a downtime period, during which Akeneo PIM will be temporarily unavailable.

Please complete any critical operations involving Akeneo PIM before the maintenance begins.
If you have scheduled jobs or automated tasks dependent on the system, we recommend rescheduling them accordingly.

Thank you for your patience and understanding.
Posted on Oct 02, 2025 - 16:04 CEST

Pim SaaS - Scheduled maintenance for Europe ("Other countries") Oct 21, 2025 20:00-22:00 CEST

We would like to inform you of an upcoming scheduled maintenance on October 21st, 6:00 PM (UTC).
This maintenance will include a downtime period, during which Akeneo PIM will be temporarily unavailable.
Please refer to the Customer Portal, to check the region you are accessing Akeneo PIM from.

Please complete any critical operations involving Akeneo PIM before the maintenance begins.
If you have scheduled jobs or automated tasks dependent on the system, we recommend rescheduling them accordingly.

Thank you for your patience and understanding.
Posted on Oct 02, 2025 - 16:04 CEST

Supplier Data Manager - Scheduled Maintenance for UK, EU, US, APAC Oct 21, 2025 23:00 - Oct 23, 2025 05:00 CEST

We would like to inform you of an upcoming scheduled maintenance on October 21st, 23:00 PM (CEST).

This maintenance will include a brief downtime period, during which SDM will be temporarily unavailable.

Please complete any critical operations involving Akeneo SDM before the maintenance begins.

Thank you for your patience and understanding.
Posted on Oct 07, 2025 - 13:55 CEST

Pim SaaS - Scheduled maintenance for Americas Oct 22, 2025 10:00-12:00 CEST

We would like to inform you of an upcoming scheduled maintenance on October 22nd, 8:00 AM (UTC).
This maintenance will include a downtime period, during which Akeneo PIM will be temporarily unavailable.

Please complete any critical operations involving Akeneo PIM before the maintenance begins.
If you have scheduled jobs or automated tasks dependent on the system, we recommend rescheduling them accordingly.

Thank you for your patience and understanding.
Posted on Oct 02, 2025 - 16:04 CEST

Pim SaaS - Scheduled maintenance for Europe ("Germany") and UK Oct 22, 2025 20:00-22:00 CEST

We would like to inform you of an upcoming scheduled maintenance on October 22st, 6:00 PM (UTC).
This maintenance will include a downtime period, during which Akeneo PIM will be temporarily unavailable.
Please refer to the Customer Portal, to check the region you are accessing Akeneo PIM from.

Please complete any critical operations involving Akeneo PIM before the maintenance begins.
If you have scheduled jobs or automated tasks dependent on the system, we recommend rescheduling them accordingly.

Thank you for your patience and understanding.
Posted on Oct 02, 2025 - 16:04 CEST
Oct 18, 2025

No incidents reported today.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025
Duplicate rules might appear in the rule engine after execution
Resolved - The incident has been resolved.
Oct 13, 22:07 CEST
Monitoring - A fix has been implemented to remove the duplicate rules.
We are now monitoring the results.
Oct 13, 20:33 CEST
Identified - The issue has been identified and a fix is being implemented.
Oct 13, 16:32 CEST
Investigating - Our technical team is currently investigating the issue and is currently working to mitigate and fix the behavior.
Meanwhile, avoid manually launching the rules.
Oct 13, 15:58 CEST
Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025
Bulk actions in Europe-West1 region experiencing delays in execution
Resolved - All systems are back to normal. We've confirmed full resolution, and everything is operating as expected. Thank you for your patience!
Oct 9, 02:00 CEST
Monitoring - The issue has been identified, and we have applied a mitigation that will decrease the delay in execution times. We are currently monitoring the impact of this mitigation. We apologize for any inconvenience.
Oct 8, 18:04 CEST
Investigating - We're observing a delay between the request to launch some actions via the UI and its effective execution.

Expect delay for following actions:
- Manually trigger a rule execution
- Execute bulk actions via the UI

Our current analysis reveals that it only concerns customers in the europe-west1 region.

Recommendations: Avoid triggering another bulk action execution if you don't see it start.
Oct 8, 17:33 CEST
Oct 8, 2025
Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

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