Update - We are continuing to work on a fix for this issue.
Jun 12, 2025 - 21:52 CEST
Update - We are continuing to work on a fix for this issue.
Jun 12, 2025 - 21:33 CEST
Identified - The issue has been identified.
Jun 12, 2025 - 21:12 CEST
Investigating - Our services are currently experiencing partial outage as a result of an outage on service provider Google Cloud Services(https://status.cloud.google.com/).
Jun 12, 2025 - 21:10 CEST
Serenity
Partial Outage
90 days ago
99.9
% uptime
Today
Growth Edition
Partial Outage
90 days ago
99.9
% uptime
Today
Supplier Data Manager
Operational
90 days ago
99.65
% uptime
Today
Shared Catalogs
Operational
90 days ago
100.0
% uptime
Today
Flexibility
Operational
90 days ago
100.0
% uptime
Today
Akeneo AppStore
Operational
90 days ago
100.0
% uptime
Today
Akeneo App for BigCommerce
Operational
90 days ago
99.93
% uptime
Today
Akeneo App for Shopify
Operational
90 days ago
99.93
% uptime
Today
Onboarder
Operational
90 days ago
100.0
% uptime
Today
Akeneo GraphQL API
Operational
90 days ago
100.0
% uptime
Today
Event Platform
?
Operational
90 days ago
100.0
% uptime
Today
Portal
?
Operational
90 days ago
100.0
% uptime
Today
Akeneo Connect SSO
?
Operational
90 days ago
100.0
% uptime
Today
Partner Directory
?
Operational
90 days ago
100.0
% uptime
Today
Payment Gateway
?
Operational
90 days ago
100.0
% uptime
Today
Third Party Services
Operational
90 days ago
100.0
% uptime
Today
Google Cloud Platform Google Compute Engine
Operational
Google Cloud Platform Google Kubernetes Engine
Operational
Google Cloud Platform Google Cloud DNS
Operational
Google Cloud Platform Google Cloud Networking
Operational
Google Cloud Platform Google Cloud Storage
Operational
Google Cloud Platform Google Cloud Pub/Sub
Operational
Mailgun Outbound Delivery
Operational
Atlassian Helpdesk
?
Operational
90 days ago
100.0
% uptime
Today
Google Cloud Platform Cloud Filestore
Operational
mailgun SMTP
Operational
Google Cloud Platform Google Cloud SQL
Operational
Google Cloud Platform Google BigQuery
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Jun 13, 2025
No incidents reported today.
Jun 12, 2025
Unresolved incident: Partial outage due to third-party service provider..