Akeneo

All Systems Operational

Uptime over the past 90 days. View historical uptime.
PIM SaaS Operational
90 days ago
99.99 % uptime
Today
UI Operational
90 days ago
99.99 % uptime
Today
REST API Operational
90 days ago
99.99 % uptime
Today
GraphQL API Operational
90 days ago
100.0 % uptime
Today
PIM PaaS - Flexibility Operational
90 days ago
100.0 % uptime
Today
Supplier Data Manager Operational
90 days ago
99.95 % uptime
Today
Onboarder Operational
90 days ago
100.0 % uptime
Today
Event Platform Operational
90 days ago
100.0 % uptime
Today
Shared Catalogs Operational
90 days ago
100.0 % uptime
Today
Akeneo App for Shopify Operational
90 days ago
100.0 % uptime
Today
Third Party Services Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Google Cloud DNS Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Mailgun Outbound Delivery Operational
Atlassian Helpdesk Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Cloud Filestore Operational
mailgun SMTP Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google BigQuery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Pim SaaS - Scheduled maintenance Mar 18, 2026 16:00 - Mar 19, 2026 09:00 CET

We would like to inform you about an upcoming maintenance scheduled on:

* March 18th, 3:00 PM (UTC) for APAC
* March 18th, 9:00 PM (UTC) for EMEA
* March 19th, 7:00 AM (UTC) for Americas

The whole process is expected to last at most 1 hour for each region. This maintenance will include a few minutes of downtime, during which Akeneo PIM will be temporarily unavailable.

Please complete any critical operations involving Akeneo PIM before the maintenance begins.
If you have scheduled jobs or automated tasks dependent on the system, we recommend rescheduling them accordingly.

Thank you for your patience and understanding.
Posted on Feb 23, 2026 - 17:32 CET
Mar 10, 2026

No incidents reported today.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026
Elevated response times when creating or updating records
Resolved - The elevated response times when creating or updating records are now resolved, and all services are operating normally. The fix we deployed has proven effective.
We sincerely apologize for the disruption this caused.

Thank you for your patience.
Mar 3, 23:00 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 3, 20:20 CET
Investigating - We are currently observing increased response times when saving products and product models via both the UI and API, since 7am CET today.

At this time, approximately 0.1% of traffic for these operations is impacted, almost exclusively on Western Europe (GCP europe-west1 region).

Our team is actively investigating the issue and will provide additional updates as soon as more information becomes available.
Mar 3, 14:54 CET
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

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