Degraded email from the PIM, Shared Catalogs and Onboarder

Incident Report for Akeneo

Resolved

This incident have been resolved.
Posted Nov 23, 2023 - 15:13 CET

Monitoring

The email service is now available, and we are currently monitoring the situation.
Posted Nov 22, 2023 - 16:28 CET

Update

Actions have been taken, we are waiting for our provider
Posted Nov 21, 2023 - 17:17 CET

Identified

Our email delivery is impacted due to issues with our mail provider.
We appreciate your patience as we work to resolve this.
Posted Nov 21, 2023 - 11:37 CET
This incident affected: Third Party Services (Mailgun Outbound Delivery, mailgun SMTP).