[Supplier Data Manager] - Incorrect Job Completion Status

Incident Report for Akeneo

Resolved

We have experienced degraded performance for SDM jobs processed after 28th April, at Mapping and Normalization steps. The jobs were incorrectly marked as complete before the end of the workflow.

The issue has been identified and resolved on production. The impacted jobs will be automatically reset today, resuming normal workflow operation.

We sincerely apologize for the inconvenience caused by this service disruption.
Posted May 05, 2026 - 11:54 CEST
This incident affected: Supplier Data Manager.
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