Apps no longer listed on the Akeneo App Store

Incident Report for Akeneo

Resolved

The incident is now resolved. Access to apps is back and fully operational.

We apologize for the inconvenience, and thank you for your patience while we were solving the issue.

Posted Jun 11, 2026 - 21:34 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 11, 2026 - 21:29 CEST

Update

Synchronization jobs to third party systems are verified to be working properly.
The incident is limited to listing the App from the App Store.

Posted Jun 11, 2026 - 21:10 CEST

Investigating

Customers report not being able to access Apps since 6pm UTC, across all regions.

You are impacted if you can see "App no longer listed on the Akeneo App Store" message on the Connected Apps page.

Our team is actively working on identifying the root cause of the problems.

Posted Jun 11, 2026 - 20:46 CEST

This incident affected: Akeneo App for Shopify.