PIM Serenity unavailable for some customers
Incident Report for Akeneo
Resolved
The PIM availability is back to normal since 10:15am CET.
An infrastructure change caused the unavailability of the PIM UI during this incident. PIM API remained available in the meantime.
Posted Sep 25, 2024 - 14:37 CEST
Update
We are continuing to monitor for any further issues.
Posted Sep 25, 2024 - 10:21 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 25, 2024 - 10:20 CEST
Investigating
PIM instances are unavailable for some customers on Europe region.
We are currently investigating.
Posted Sep 25, 2024 - 09:40 CEST
This incident affected: Serenity.
← Current Status Powered by Atlassian Statuspage