Jobs not starting

Incident Report for Akeneo

Resolved

We have identified an issue affecting customers in the Europe and US regions, where jobs were stuck in a "queued" status. This incident impacted jobs created between 3:15 PM GMT and 3:34 PM GMT.

As a workaround, affected jobs can be relaunched to ensure processing.

We sincerely apologize for the inconvenience caused and appreciate your patience as we address this issue.

Posted Jan 08, 2025 - 16:15 CET

This incident affected: Serenity and Growth Edition.