Degraded performance resulting in slow or failing page loads for products and offers in Activation

Incident Report for Akeneo

Resolved

We've completed the changes needed to restore performance to normal levels. While we'll continue active monitoring, we're confident the issue is resolved and are now closing this incident. Thank you for your patience.
Posted Jun 26, 2026 - 10:37 CEST

Update

We have released substantial fixes to improve database read performance. We will continue to monitor proactively, before closing the incident.
Posted Jun 25, 2026 - 22:26 CEST

Investigating

⚒️ Degraded Activation experience - full service to be restored by 18:00 UTC
Posted Jun 25, 2026 - 14:52 CEST
This incident affected: Activation.